What is Powerhouse Support?

Powerhouse Support is a program that makes our team, your team. We offer Powerhouse Support in four areas post engagement.

1. Powerhouse Support (CX) allows you to secure TWP resources for 20 - 60 hours per month to help with answering your customers. This offering is ideal for less than part-time work or complicated setups. We tend to ease into this service after Powerhouse Starter or Powerhouse Optimization.
2. Powerhouse Support (Training) allows you to secure TWP resources for 20 - 60 hours per month to maintain your training curriculum. This offering is ideal for a company that does not require an expansion on its current training program, but desires the opportunity to maintain and keep up with what they currently have in place.
3. Powerhouse Support (Zendesk): Make us your first level of support and we resolve all issues that we can, or handle it with Zendesk for you. (Zendesk Implementation or Optimization required). Choose 2 or 4 hours per week.
4. Powerhouse Support (WFM): We'll maintain your workforce management and resource planning efforts for you. Choose 2 or 4 hours per week. Requires Workforce Management Starter.

To get started, book your intro call or complete this questionnaire to tell us more about how we can help. We on board clients weekly, you could be next!