Powerhouse Support is a program that makes our team, your team. We offer Powerhouse Support in four areas post engagement.
- Powerhouse Support (CX) allows you to secure TWP resources for 20 - 60 hours per month to help with answering your customers. This offering is ideal for less than part-time work or complicated setups. We tend to ease into this service after Powerhouse Starter or Powerhouse Optimization.
- Powerhouse Support (Training) allows you to secure TWP resources for 20 - 60 hours per month to maintain your training curriculum. This offering is ideal for a company that does not require an expansion on its current training program, but desires the opportunity to maintain and keep up with what they currently have in place.
- Powerhouse Support (Zendesk): Make us your first level of support and we resolve all issues that we can, or handle it with Zendesk for you. (Zendesk Implementation or Optimization required). Choose 2 or 4 hours per week.
- Powerhouse Support (WFM): We'll maintain your workforce management and resource planning efforts for you. Choose 2 or 4 hours per week. Requires Workforce Management Starter.