Knowledgebase for Customer Experience Professionals

Powerhouse Training 5

• Will more Training Courses become available?
• What types of training courses are offered at The Workforce Pro?
• How can I see which training courses are available today?
• How long does it take for a custom training course?
• How long are trainings available to me?

Powerhouse Expertise 2

• What is Powerhouse Expertise?
• What can I request Powerhouse Expertise for?

Powerhouse Engagements 3

• Zendesk Implementations
• What types of ticketing systems can The Workforce Pro Implement?
• Can I get a standalone ticketing system training for my users?

Powerhouse Optimization 1

• What is a Workflow Optimization (Powerhouse Optimization)?