The Workforce Pro is our founder Ty Givens out of Los Angeles. CA.  She founded The Workforce Pro in 2016 to help fast growing companies setup their Customer Experience teams for scale. 


Any Client we have the privilege of supporting gets the guarantee of Ty's background, insights and recommendations on each and every engagement. For more than 20 years, she's worked in Customer Service for Fortune 500 Companies such as Office Depot, Home Depot, Herbalife and Molina Healthcare. Most recently, she's worked for startups and hyper growth businesses including ShoeDazzle and Thrive Market to name a couple.


Our goal is to allow you to focus on growth while The Workforce Pro team creates, improves or scales your Customer Service team. Whether we build with you or for you, we move the dial on your Customer Experience KPIs in weeks, not months.


Take our Scale Assessment to see how your current contact center measures up to high performing CX teams. If you'd like to learn more about getting started, click here to setup a meeting, or click here to take our Pain Point Assessment. This will help us understand how we can help you.