Sure! Businesses with boots on the ground, who simply need guidance from a subject matter expert.
Let's say you need to close down your Contact Center (or transfer your contacts offshore). If you opt in for a Guidance engagement, we will share with your our tried and true plans for execution. Your in house team would take ownership of implementing our plans. We would meet weekly for progress updates and changes that are applicable to your environment. Between meetings, you may email as many questions or concerns to your Consultant to keep your project moving.