Think of The Workforce Pro as the day job. During the day, we help COMPANIES set up and scale customer experience operations.
Think of CX Actually as the night gig. In the evenings, we help PEOPLE set up and scale customer experience operations. CX Actually is designed for leaders who want to advance, get ahead and grow, and are willing to do the work themselves., and on their own time.
Think of Powerhouse CX as the foundation used to fuel both The Workforce Pro and CX Actually. PCX is focused on the way we tackle challenges and how we measure success. The services are only offered under The Workforce Pro, but the philosophies live through CX Actually day in and day out.