About The Workforce Pro

Who is The WorkForce Pro?
The Workforce Pro is our founder Ty Givens out of Los Angeles. CA.  She founded The Workforce Pro in 2016 to help fast growing companies setup their Custome...
Sat, Mar 7, 2020 at 1:35 PM
What types of problems does The WorkForce Pro solve?
We often hear, "I know what you do, but how can you help me?". The short answer, is we can take care of your Customer Experience from end to end. ...
Sat, Mar 7, 2020 at 1:19 PM
What are our areas of Expertise?
We offer expertise on all things related to your Contact Center, Customer Service or Customer Experience team. This includes Workforce Management, Learning ...
Wed, May 8, 2019 at 10:18 AM
What types of industries has The WorkForce Pro supported?
The WorkForce Pro has worked with a wide range of businesses in a vast number of industries. We've supported businesses in E-Commerce, Healthcare, Cons...
Wed, May 8, 2019 at 10:23 AM
I have more questions. How can I get in touch with someone?
We're available to you by phone, Monday - Friday 9 AM - 5 PM. Feel free to give us a call or message us directly at (310) 844-1172. You may also email ...
Sat, Mar 7, 2020 at 1:22 PM
About Zendesk Build Outs
The Workforce Pro is an official Zendesk Partner. Not only can we take care of your implementation, we can help you get the right licenses for your agents. ...
Sat, Mar 7, 2020 at 1:35 PM
What is a Workflow Optimization?
Workflow Optimization Review of current workflow and organizational structure. Identify opportunities to improve employee and customer experience with...
Sat, Mar 7, 2020 at 1:36 PM