About The Workforce Pro

Who/What is The Workforce Pro?
The Workforce Pro is a Los Angeles based boutique agency (founded by Ty Givens) who sets up or rebuilds customer experience operations that scale. We specia...
Sat, Jan 2, 2021 at 11:19 AM
What types of problems does The Workforce Pro solve?
We often hear, "I know what you do, but how can you help me?". The short answer, is we can take care of your Customer Experience from end to end. ...
Sat, Jan 2, 2021 at 11:26 AM
What are our areas of Expertise?
We offer expertise on all things related to your Contact Center, Customer Service or Customer Experience team.  This includes Workforce Management, Lear...
Sat, Jan 2, 2021 at 11:34 AM
What types of industries has The WorkForce Pro supported?
The WorkForce Pro has worked with a wide range of businesses in a vast number of industries. We've supported businesses in E-Commerce, Healthcare, Cons...
Sat, Jan 2, 2021 at 11:31 AM
I have more questions. How can I get in touch with someone?
We're available Monday - Thursday 9 AM - 5 PM and Fridays 9 AM - 12 PM. Feel free to give us a call or message us directly at (310) 844-1172. You may a...
Sat, Jan 2, 2021 at 11:32 AM
What's a Customer Experience business partner?
Customer Experience or CX. Every company has one whether you design it with intention or not. CX encompasses every touch point your Customer has with your b...
Sun, Jan 3, 2021 at 2:56 PM
What’s the difference between The Workforce Pro and CX Actually and Powerhouse CX?
Think of The Workforce Pro as the day job. During the day, we help COMPANIES set up and scale customer experience operations.  www.theworkforcepro.com ...
Mon, Jan 4, 2021 at 10:40 AM